PRICES AND DELIVERY
All prices are presented in Danish Kroner and include VAT (25%)
The shipping cost is 29 kr. on all orders. Free shipping on orders above 399 kr.
Products are normally delivered within 1-3 working days from the date of purchase.
When purchasing a poster and a frame
When you purchase a poster and a frame, it will be send in too different packages.
You will only pay for shipping once, but you will get too packages.
All inquiries has to be sent by e-mail to email@example.com. We are trying to answer your inquiry within 24 hours.
Following credit card scan be used:
RIGHT OF WITHDRAWAL
When purchasing products on the Website, you have a 30-day withdrawal period. This means that you have the right to cancel any purchase by notifying us accordingly within 30 days from when you received the product ordered.
If you wish to withdraw a purchase, you shall, prior to the expiry of the withdrawal period, send a clear message to firstname.lastname@example.org. You shall provide your name, address and other relevant information, e.g. order reference, invoice number and the name of the product in the message.
If you use your right of withdrawal, you shall pay for the return shipping costs and you are responsible for the condition of the product after you have received the product and during the return shipping.
The product shall be returned within 30 days from the date when PhotoMood was notified of the withdrawal. The product shall be sent well packaged, in good condition and in its original box and/or packaging.
Any returns shall be sent to:
Victor Bendix Gade 5, 4. th.
2100 Copenhagen Ø
Remember to mark the package ‘RETURN’.
We can’t offer any withdrawal on ”Design Your Own” Products.
Accourding to the danish ’Sale of Goods Act’ we offer warranty in 24 months on all products.
Warranties for products will only cover original manufacturing defects and accordingly not any fault arising upon or after any individual changes of the product’s function and appearance, e.g. rebuilding, upgrading or other configuration of the product. The order confirmation constitutes the certificate of warranty.
The right to file a complaint applies to products which are defective according to applicable consumer protection legislation. Any Customer who wishes to assert their right to file a complaint for any product ordered shall contact Desenio, as soon as possible after discovering the defect using the contact information set forth on the Website
No personal information or data sent with photomood.dk, will be sold or made available at any time to third parties. We register your personal information for the purpose of delivering the item to you.
The information is stored securely and can only be accessed by relevant employees at photomood.dk.
We also register alternative shipping addresses if you enter one during your purchase
We need the following personal information:
Name, Address, E-mail and Phone Number.
All personal information is used only to improve our service for you as a customer.